Knowledge

What to do if it is incomplete bamboo air pillow delivery?

If the quantity of bamboo air pillow is not correct as you need, please contact us as soon as possible. When you receive the goods, we suggest that you inspect them...

What to do if it is incomplete bamboo air pillow delivery?

What should I do once I receive bamboo air pillow imperfections?

We guarantee you that bamboo air pillow get severe QC evaluation prior to sending. However, if the last thing we anticipate occurred, we'll either refund you or...

What should I do once I receive bamboo air pillow imperfections?

How to contact your after-sale service division?

Once our formal partnership is established, you will receive an e-mail with the contact information of our after-sales service department included. In order to respond...

How to contact your after-sale service division?

Where to get help if bamboo air pillow gets problem during the use?

Please stop using bamboo air pillow immediately and contact us for effective solutions. In relates to the working performance of the products, we will assign our...

Where to get help if bamboo air pillow gets problem during the use?

Can we arrange the bamboo air pillow shipment by ourselves or by our agent?

Based on the regulations of international trading, Dongguan Sunshinepack Industrial Co., Ltd. agrees with the idea of delivering the bamboo air pillow by yourself...

Can we arrange the bamboo air pillow shipment by ourselves or by our agent?

What kind of packing is provided for bamboo air pillow?

Dongguan Sunshinepack Industrial Co., Ltd. has packages designed and made on our own to safeguard the bamboo air pillow. If you have special needs, we can also do...

What kind of packing is provided for bamboo air pillow?

Is bamboo air pillow tested before shipment?

The Pre-Shipment Inspection (PSI) is one of many types of quality control inspections conducted by Dongguan Sunshinepack Industrial Co., Ltd.. With no exception,...

Is bamboo air pillow tested before shipment?

How to pay for bamboo air pillow?

Dongguan Sunshinepack Industrial Co., Ltd. accepts payment by international wire transfers (T/T), letters of credit (L/C), Paypal, Western Union, credit card. But...

How to pay for bamboo air pillow?

Does bamboo air pillow have warranty period?

Dongguan Sunshinepack Industrial Co., Ltd. needs you to be happy with your buy. Your satisfaction with all the order is our main concern. When You have some questions...

Does bamboo air pillow have warranty period?

How long is the warranty period of bamboo air pillow?

The warranty on bamboo air pillow starts and runs for a while on the day of purchase. If there is a defect during the warranty period, we will repair or replace it for free...

How long is the warranty period of bamboo air pillow?

How to extend bamboo air pillow warranty?

If you want to extend the warranty for bamboo air pillow, please consult our Customer Service for detailed information. An extended warranty is repair coverage...

How to extend bamboo air pillow warranty?

Can bamboo air pillow be customized?

Dongguan Sunshinepack Industrial Co., Ltd. provides personalized solutions to suit unique or challenging organization requirements. We understand that out-of-the-box...

Can bamboo air pillow be customized?

Can bamboo air pillow be made by any shape, size, color, spec. or material?

We can not answer this question until we figure out your specific requirements. Considering the practicability and functionality of the customized bamboo air pillow that may have...

Can bamboo air pillow be made by any shape, size, color, spec. or material?

How to go through the bamboo air pillow customization?

The definition of customization is that business activities are dominated by the needs of customers, and enterprises should provide products and services completely...

How to go through the bamboo air pillow customization?

Does Sunshinepack provide OEM service?

Dongguan Sunshinepack Industrial Co., Ltd. knows that running a business requires a lot of thought. As a result, we provide comprehensive solutions that enable customers...

Does Sunshinepack provide OEM service?

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