Knowledge

What services are offered for air conditioned pillow?

Dongguan Sunshinepack Industrial Co., Ltd.'s services do not limit to air conditioned pillow. We also offer a package of customer service to your requirements in...

What services are offered for air conditioned pillow?

Are we informed about air conditioned pillow weight and volume after shipment?

Dongguan Sunshinepack Industrial Co., Ltd. provides cargo weight and volume after shipment of air conditioned pillow once such information is recorded and submitted to the customs...

Are we informed about air conditioned pillow weight and volume after shipment?

Can our logo or company name be printed on air conditioned pillow?

In order to endow air conditioned pillow with uniqueness, Dongguan Sunshinepack Industrial Co., Ltd. provides a logo or company name printing on the product. There...

May Sunshinepack offer warehousing services?

In order to improve customer experience, we render short-term warehousing services for customers overseas. Dongguan Sunshinepack Industrial Co., Ltd. is proud of...

May Sunshinepack offer warehousing services?

How about Sunshinepack shipping services?

Through cooperating with the domestic trustworthy carrier, Dongguan Sunshinepack Industrial Co., Ltd. provides customers with a broad variety of shipping options...

How about Sunshinepack shipping services?

What are Sunshinepack shipping modes?

At Dongguan Sunshinepack Industrial Co., Ltd., a variety of shipping methods are available. Whether it is shipped by sea or air, port-to-port or door-to-door delivery...

What are Sunshinepack shipping modes?

Does Sunshinepack have forwarder?

Dongguan Sunshinepack Industrial Co., Ltd. has been focusing on the manufacturing of air conditioned pillow for years. We also have accumulated extensive partnership...

Does Sunshinepack have forwarder?

How can I track my air conditioned pillow?

Once your air conditioned pillow has been shipped out of our factory, you'll receive a tracking number given by the logistics companies to us. You can use the number...

How can I track my air conditioned pillow?

What port of loading available for air conditioned pillow?

In general, if customers have no special requirements, we choose the international ports which are near to our factory, which has been proved to save a lot of time...

What port of loading available for air conditioned pillow?

What to do if air conditioned pillow is damaged during shipping?

Dongguan Sunshinepack Industrial Co., Ltd. makes every effort to protect products from damage during transportation. But if you still find any damage, please write it down...

What to do if air conditioned pillow is damaged during shipping?

What to do if it is incomplete air conditioned pillow delivery?

Dongguan Sunshinepack Industrial Co., Ltd. guarantees air conditioned pillow delivered with all accessories and instruction manual packed in one package. Before...

What to do if it is incomplete air conditioned pillow delivery?

What should I do once I receive air conditioned pillow imperfections?

We ensure that all air conditioned pillow undergo a rigorous quality control test prior to shipment. However, if something we don't want to happen happens, we will...

What should I do once I receive air conditioned pillow imperfections?

How to contact your after-sale service division?

In order to provide the best quality after-sales service, Dongguan Sunshinepack Industrial Co., Ltd. has an after-sales service department to provide consulting...

How to contact your after-sale service division?

Where to get help if air conditioned pillow gets problem during the use?

Air conditioned pillow, as the hot sale of our products, usually accepts good feedback. All products of this series shall meet our standard that is made by our quality...

Where to get help if air conditioned pillow gets problem during the use?

Can we arrange the air conditioned pillow shipment by ourselves or by our agent?

Generally, customers working with Dongguan Sunshinepack Industrial Co., Ltd. can arrange the shipment of air conditioned pillow in the preferred way. If you choose...

Can we arrange the air conditioned pillow shipment by ourselves or by our agent?

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