Knowledge

What are Sunshinepack shipping modes?

Dongguan Sunshinepack Industrial Co., Ltd. prides ourselves on having a selection of shipping options offered to you. Based on the delivering points and customers' actual needs...

What are Sunshinepack shipping modes?

Does Sunshinepack have forwarder?

Dongguan Sunshinepack Industrial Co., Ltd. has been working with reliable forwarders since established. We entrust or authorize them to carry out various services...

Does Sunshinepack have forwarder?

How can I track my spring air pillow?

A tracking number will offered to you when spring air pillow is delivered. If you fail to track the goods yourself, online service is available. Problems occur during...

How can I track my spring air pillow?

What port of loading available for spring air pillow?

Generally, we will choose the port nearest to us to deliver spring air pillow. With the perfect location to us, the port can save us a lot of time in transporting...

What port of loading available for spring air pillow?

What to do if spring air pillow is damaged during shipping?

Dongguan Sunshinepack Industrial Co., Ltd. does our best to protect the pieces against breakage, but no guarantees can be made. If you see any damage, please make note of it...

What to do if spring air pillow is damaged during shipping?

What to do if it is incomplete spring air pillow delivery?

If your order is missing any items or parts, please let us know as soon as possible. Dongguan Sunshinepack Industrial Co., Ltd. is committed to your satisfaction...

What to do if it is incomplete spring air pillow delivery?

What should I do once I receive spring air pillow imperfections?

The first thing for you to do is to contact us. At Dongguan Sunshinepack Industrial Co., Ltd., we have been always adhering to the business principle of "Quality...

What should I do once I receive spring air pillow imperfections?

How to contact your after-sale service division?

Dongguan Sunshinepack Industrial Co., Ltd. has an after-sales service department to provide consulting services on all spring air pillow related issues. To take...

How to contact your after-sale service division?

Where to get help if spring air pillow gets problem during the use?

Please stop using spring air pillow immediately and contact us for effective solutions. In relates to the working performance of the products, we will assign our...

Where to get help if spring air pillow gets problem during the use?

Can we arrange the spring air pillow shipment by ourselves or by our agent?

Please let Dongguan Sunshinepack Industrial Co., Ltd. assist if you have any questions regarding sending from China, and hope we could work together to find the...

Can we arrange the spring air pillow shipment by ourselves or by our agent?

What kind of packing is provided for spring air pillow?

The packing materials for spring air pillow prove to be reliable in protecting the external structure of the product. Normally, we use more than one packing material...

What kind of packing is provided for spring air pillow?

Is spring air pillow tested before shipment?

Yes, we ensure sufficient inspection of the finished products before they are shipped out of the factory. Dongguan Sunshinepack Industrial Co., Ltd. has been focusing...

Is spring air pillow tested before shipment?

How to pay for spring air pillow?

Dongguan Sunshinepack Industrial Co., Ltd. offers a few different payment methods, including credit card, online payment, PayPal and more. Consult our sales staff...

How to pay for spring air pillow?

Does spring air pillow have warranty period?

Dongguan Sunshinepack Industrial Co., Ltd. provides warranty service related to the spring air pillow. If you experience quality problems with your products and...

Does spring air pillow have warranty period?

How long is the warranty period of spring air pillow?

The warranty period of the spring air pillow is run from the day of the order to obtain a certain period of time. If a malfunction occurs during the warranty period...

How long is the warranty period of spring air pillow?

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